Effective teamwork Essay Example | Topics and Well Written Essays - 2500 words

Effective teamwork - Essay Example Organizations all over the world are looking for new work structures or forms and concepts so that they can comply with their internal and external demands, and this puts them an edge over their competitors (Rosenhauer, 2009). For this reason, teams have become an integral tool in many organizations for the purpose of management to ensure that the external and internal demands are met. Despite the fact that not all teams will work well, they are known to harness the collective energy of all members and there needs to be proper strategies to be followed to ensure that teams are effective. Teams refer to a group of individuals who have complementary skills and committed to a common goal, which they will be mutually accountable to ensure its success. Team members will come up with a distinct identity the work together by supporting each other to ensure that they achieve their set objective. Accomplishing a task is the extent, to which a team’s effectiveness is determined, and tea ms achieve this because working together and combining the different expertise goes a long way in ensuring success of any endeavor. Successful teams will be determined by the levels team spirit, which ensure trust, respect for one another, helping each other and being collaborative (West, 2004). Bringing people together does not necessarily mean that they will work effectively as a team and make the right decisions. People in a team will come from different backgrounds, and this can be a plus or a minus depending on how the team members relate, and this means that teams can either help or frustrate the emotional or social needs of members, which determines the effectiveness of the team. Team indifference results as a product of failing to enhance good teamwork, which is likely to result to poor performance. Effective teamwork will require certain measures put in place to ensure that people who are put together work collaboratively to achieve the set ends. Resources are an important success factor for a team and forming a team whose resources, task and membership matches is paramount when considering forming a team. This is because lack of resources may result to scramble of the available ones, which may cause stifles in the workforce. Good leadership is also paramount to the success of any team as the leader will coordinate the activities of the team to ensure that all members accomplish their tasks to ensure that there are no delays in delivery of the products (West, 2004). Team member commitment plays an integral part as no member will want to work more than the other members. Members should identify with their goals and ensure that they have achieved their task, which eliminates the chances of certain members feeling that they are overworked. Developing team goals plays an important role in ensuring that the members have focus on the ends that they are supposed to meet and this gives them a shared vision, which will motivate them as they want to achieve the set goal by the allocated time. Common ownership and joint responsibility is the other determining factor of an effective team as this will ensure that team members are in unison and are determined to achieve the set

Experiencing Long-term Care, Rehabilitation & Recovery (BSc Adult Essay

Experiencing Long-term Care, Rehabilitation & Recovery (BSc Adult Nursing) - Essay Example The study focuses on two themes that are important to understand long term conditions and long term care. These themes are; self care/self support and supported care management. Self care/ self support involves persons with long term conditions managing their own care plans without much help from others for instance nurses and other professionals. This concept is known as â€Å"expert patient† and it is based on the premise that the person with the condition or disease understands it better than health care professionals. These patients have more knowledge about their conditions and have therefore learned ways of managing them. The patients undertake programs which provide information, resources and ways of developing relationships with healthcare bodies. This approach has demonstrated benefits for patients because they possess more knowledge of their conditions, ensures participation in decision making and get involved in the symptoms management processes. Although the concept of â€Å"expert patient† has its advantages, we must always be mindful of leaving some patients feeling abandoned and neglected when they are not able to manage skills and information they have been provided with. It is therefore advisable for patients to enroll in the supported care where nurses and other professionals are able to take care of both their personal and health needs. This is the reason that there must be a partnership with the patients, nurses and other professionals. The second half of the twentieth century brought a realization that due to the increase in numbers of people living with long term conditions (LTC), health care needed to be improved with an emphasis on patients being empowered to become decision makers in their care (Margerson, 2010). In the case scenario of Angela, the study concludes that she should focus more on supported care management where professionals with vast knowledge will assist

Marketing Essay Example | Topics and Well Written Essays - 750 words - 51

Marketing - Essay Example This shows that company is struggling with its marketing functions, but is still recording a below the industry’s average performance. It still requires the company to put much more efforts on marketing to improve on its marketing performance. The business strategy in the 2nd year could possibly have been that of investing its finances on the future performance of the company as well as improving its effectiveness in marketing. It is very evident that the company achieved the highest in performance of the industry performance on marketing effectiveness with 0.80 performances which is also the industry highest performance. This shows that the company employed a lot of its efforts on the marketing strategies so as to improve its market share as well as competitiveness and create market awareness among other marketing functions. On the other hand, out of the possible maximum company performance on investment in the future of 2.24, the company was able to score way above the industry average and almost the reaching the industry highest by scoring 2.14. This shows that the company is much concerned about the going concern of the company and would like to see the company stand even more firm in the future than the today’ s company’s creation of wealth. This is even why the company’s wealth performance is very low since it ploughs-back much of its profits into future

Management and Leadership (Coursework - Report) Essay

Management and Leadership (Coursework - Report) - Essay Example An institution’s success largely depends on how decisions are made and the structure that govern employee relationship and customer service (Simon 2006, pp.44). The company has maintains high standards by employing a very capable management team. They include the Chairman of the chain, Bill Marriot; The Chief Executive Officer; Arne Sorenson; the President and Chief Operating officer, Hurve Humler and the Chief Financial Officer, Peter Cole (Ritz-Carlton 2010). The company however achieved its high position in global hospitality under the leadership of President Horst Schulze. Schulze introduced focus on both the data-driven and personal sides of hospitality. The hotel chain has accomplished a lot since its inception and is the only company in the world to have won the prestigious Malcolm Baldrige National Quality Awards twice both in 1992 and 1998 (Bono & Heijden 2011, pp.221). It has placed in top positions in various notable hospitality surveys such as the Zagat Survey. Mis sion and Goals The motto of the Ritz-Carlton hotel is â€Å"Ladies and Gentlemen serving Ladies and Gentlemen†. This motto describes the general operations of the company and defines its corporate strategy. Since its inception, the company’s goal has been to provide exemplary service to their consumers while ensuring that elegance and luxury is of high quality. The company is dedicated to ensuring that their consumers feel like loyalty from the moment the step through the doors till the moment they depart. Customer Relations According to Storey, Emberson and Reade (2005, pp.248), customer responsiveness largely depends on the management model used and can make or break a company. The Ritz-Carlton group has ensured that their customer service if exemplary and worthy to compete in the global hospitality market. The previous president Horst Schulze instituted certain quality service control that catapulted the hotel chain into the top. Apart from the three levels of servi ce employed to make guests feel welcome, employees in the company are given the authority to handle any complaints from customers on the spot and can spend $2000 in the process as necessitated (Bono & Heijden 2011, pp.223). The employees can also request immediate aid from other employees. Furthermore, the employees are also required to gain feedback from the customers within a twenty minute period on the progress of problem resolution. Analysis of the Corporate Strategy of the Ritz-Carlton Hofstede demonstrated that there are several dimensions of culture that determine the operations of a company. The dimensions define how a company interacts both with its employees and its consumers. The first dimension is whether a company is means oriented or goal oriented (Hofstede 1980, pp.74). The Ritz-Carlton company is goal oriented such that the structure commencing from its credo to internal operations are all geared to providing the exemplary customer service and maintaining the Ritz-Ca rlton mystique. The second dimension is whether a company is internal driven or externally driven (Bono & Heijden 2011, pp.212). In an internally driven company, employees perceive that honesty and business ethics are vital and that they better understand what the customer needs. In an externally driven system however, emphasis is on meeting the requirements and needs of the customer (Aaker 2007, pp.59). The Ritz is an externally dri

Essence of concept of integration to fair-mindedness Essay

Essence of concept of integration to fair-mindedness - Essay Example From the research it can be comprehended that, In spite of its significance, executing fair-mindedness sometimes presented enormous challenges to the employees: that is, the nature of intellectual approaches or practices that were supposed to recommend a new applicant for recruitment despite the lesser qualifications of candidates who had been on the waiting list for many years. Concept integration was a challenging task as to the ‘amount’ of each concept should be incorporated in an effort to execute fair-mindedness between applicants who had had immense experience but inferior training and those that were highly trained but had limited experience to show. In view of this, there are several philosophies on fair-mindedness that cast grievous misgivings on its essence as a rational virtue. Regardless, its essence is enticing to contemplate as basically in line with situations revolving around intellectual disagreement, resistance, challenge, or row, and essentially, to si tuations revolving around a disagreement between an individual’s morals, on opposing a position based on logical reasoning as to who should get the green light to join employment. Diestler suggests a fair-minded individual essentially moves beyond his or her own doxastic inclinations in order to offer a fair judgement to the logical opposition. This presented immense challenges to the management team of which I was part of, especially when decision-making was required. Although, fair-mindedness is an essential quality that the organization leadership attempted to uphold, tremendous pitfalls such as balancing the the employment opportunities between poor and rich neighbourhoods presented gaping pitfalls which the management had to tread carefully to maintain professionalism in the organizations who absorbed their workforce from our company; and proper balancing of employment opportunities across the country’s major socio-economic demographics. Fair-mindedness used to be quite involving: for instance, while a modification of the conflict of dealing with only the local employees and employers resulted in acceptable outcomes, especially among individuals who felt they were excluded from the exercise, the organization made it clear that in intended to include human resources from other countries as a strategy of expanding its operations globally within the next decade. While serving in the organization, concept integration manifested in the organizational leadership when different pressing issues relating to employment such as gender, race, qualification, disability, and employee experience was looked into from different perspectives. The recommendation of qualified candidates was based on the monetary loses or benefits that an issue could result in, such as taxation issues, bond issues, rent, and pension schemes. Additionally, the management team explored the long-term expenditures that organizations may

Reply of an Invitation Essay Example for Free

Reply of an Invitation Essay Thank you for the invitation to the Chinese National Day. It will be a wonderful opportunity to meet you all. I am very much happy that sharing the happiness and being a speaker at an upcoming dinner at Government House. Globally speaking, China is known as one of the world’s fastest growing economies. Due to the fact that the potential of China has been currently realized, trading with China becomes a major trend in the world. Especially in terms of the I. T. industry because of the large amount of population and rapid development of internet lead China to become the most powerful country in the world. Therefore, I am going to share the knowledge and views of dealing with China I. T. , in accordance to my experiences. Also, a funny but short video, which is created by the team of resource and development from our organization, would be kindly played for briefly introducing the relationship between China and I. T. and emphasizing the celebration of the Chinese National Day. Additionally, I would like to get more information in order to enrich the content and enhance the interest of the speech. First, it would be graceful to know more about the category of audience as well as special guests if any. A successful speech is critically depending on the responses of audience. I would like to give you all a meaningful speech. Moreover, the duration of the speech is an essential part of a speech. Though I understand the programs on that day would be tight. Thus, my time management should be fine tune. I am looking forward to a joyous and meaningful celebration for the Chinese National Day.

Communicating with Customers

Communicating with Customers COMMUNICATING WITH CUSTOMERS PO 3 Customer Service Message Photograph of an organisation/business exterior. Negative:   The front of this shop is not very inviting because the windows dont have much clothing/products in them, it does not tell the customer what they are selling.  Ã‚   In fact, you cant really tell whats being sold. The entrance is very dark. The upper story window is messy and disorganised. Recommendations I would recommend putting more lighting on the outside, at the entrance, plus more lighting on the windows, so the customer can see exactly what is for sale. Put mannequins on the bottom and top windows, showing the customer what clothing is on sale inside, and some of the other products they sell, e.g. curtains and childrens clothing. http://guineys.ie/ Customer Service Message Photograph of an organisation/business exterior Positive:   This photograph shows the Woodstock Hotel which is a beautiful hotel close to the centre of Ennis and yet has a country feel to it.  Ã‚   The entrance is warm and inviting, with lovely lighting and stained glass.   The cut stone gives this hotel character.   The entrance also caters for the disabled with wheelchair access.There are large flower pots that have evergreen shrubs planted, which breaks up the grey of the stone. http://www.hotelwoodstock.ie/ Customer Service Message A screen shot of an organisations website. Positive:   Guineys have a very good website, showing all the departments that you can browse through.   It shows you whats best value at the moment and weekly deals that are in store at present.   It tells you that they accept the One4all vouchers from An post.  Ã‚   The customer can phone in their order between certain times.   The customer can sign up for their newsletter and its all private.   This site is very user friendly. http://guineys.ie/ Customer Service Message A Screen shot of an organisations website Negative: I was looking to purchase a glass house in Ireland and came across this website. I felt frustrated trying to navigate around it as I could not find anything close to what I wanted, in fact they said they had certain sizes of glass houses but they were impossible to find on this page, which to me is false advertising. It also said there was a price list but there wasnt one.   There were very few pages of information compared to what the page said.   I rang the number on the page several times for help, but nobody answered. Recommendation:I would recommend they hire a web designer, it doesnt cost a lot, but it would bring in money to the company.   The company should then keep the website updated on a regular basis.   I would recommend then that the company hire a person to answer the phone at all times, again this would obviously make money for them, because I as a customer gave up wanting to buy anything because I couldnt speak to anyone in this company. http://www.polydome.ie/glasshouses_search.php?maincatid=3 Customer Service Message Printed Material from and Organisation (flyer, leaflet, brochure) Positive: The Irish Cancer Society is a wonderful organisation, who do a lot of work for people and their families suffering from cancer. Daffidol Day is held every year in March, this year its the 24the March, and the money raised goes to the County you are collecting in.   You can donate at any time online. This charitable organisation uses the money also for patients travel to and from hospital. Counselling services for patients and families. Information and services on Pallative care and end of life care. There is a freephone number, for people to contact a nurse for confidential advice and information. See Appendix A at the back https://www.cancer.ie/?gclid=CMKB1ua97NICFa-97QodHIUEcw https://www.cancer.ie/support/coping-with-cancer/palliative-care#sthash.xYq8CER1.dpbs Printed material from an Organisation Negative:   When you look at this flyer it doesnt jump out at me, to tell me what its exactly about, in fact there is very little information on it about the food/meals its serving.   The background is a dark colour and takes away from the writing underneath. Recommendations:   I would recommend that they would include visuals of what food they serve.   They should change the background colour, something brighter and the print then would contrast better against it.   The font actually should all be in bold. See Appendix B Customer Service Message News Report/Clipping regarding employment conditions, corporate ethics, environmental ethics, sponsorship, etc. Positive:   Aldi have a great initiative in tackling food waste, by distributing left over food from the shops, to families who are in need and charitable organisations like St. Vincents de Paul who look after poor people, for example those living on the streets and in shelter in the cities. https://www.aldi.ie/love-ireland Customer Service Message News report/clipping regarding employment conditions, corporate ethics, environmental ethics, sponsorship, etc. Negative:   Tesco are in an ongoing battle with about 3,000 of their employees over their pre-1996 contracts for work.   Tesco wants these employees to take lower rates of pay and conditions, just like their new employees.   During the strike periods Tesco stores all over Ireland have lost millions of euros, because customers did not want to pass the picket line.   At the moment a mediator has been appointed to try to come to some agreement with both parties over this row. Recommendations:   I would recommend Tesco come up with a fair package for all their employeesas they work hard and have long hours of work.   This country is doing well again and these companies are making plenty of money, so why not give a fair package like Lidl and Aldi who have set a precedent here. See Appendix C at the back.